Three ways to Contact our Service Desk to report an Incident

UpTime Solutions Service Desk The Service Desk is a central point of contact for our clients to readily be able to report, track, and escalate all issues and incidents. For status updates on existing incidents, we strongly urge our clients to contact the Service Desk to ensure all requests are answered in a timely manner. The Service Desk operates from 8am – 5pm ET Monday through Friday, excluding holidays. After hours emergency assistance is also available on a contractual basis. If you are unsure as to your support agreement, contact your Sales Manager or email Sales@UpTimeSolutions.com.